BAIMBRIDGE COLLEGE

feedback & complaints

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LISTENING TO OUR COMMUNITY

Baimbridge College is committed to providing a fair, safe and productive environment where we listen to the feedback from our parents, students, staff and community. 
Feedback is a wonderful way to provide the School, our staff and/or our students with positive recognition of a good deed or act of kindness, and how they live our School values – pride, courage and respect – through their behaviour both inside and outside the School.
Positive reinforcement is integral to 
providing guidance around behaviours and reinforcing the right attitude and instilling confidence and a strong sense of self. 
Examples of how students can display our values are posted around the school, in the classrooms and in student diaries.

Each year, the School sends an anonymous survey to parents and students where feedback can be provided. The feedback collected from the Parent Opinion Survey & Student Attitude to School Survey informs our strategic plan and is a great platform to drive change.


The School also welcomes complaints, as they can assist us to continually improve and identify where things may not be working as well as they could be.  All complaints are dealt with sensitively and expeditiously. Complaints will be treated with due regard to procedural fairness, confidentiality and privacy requirements. 

Student Codes of Conduct are outlined in the Student Diary and available on our Student Management System (SMS), Compass. These assist in personal behaviours as well as how to work with and respect others within the Baimbridge community. 
​

When an issue arises between members of the school community, the first step is to make time to discuss it directly with the individual(s) involved to determine whether it can be resolved or needs to be escalated.​
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BAIMBRIDGE COLLEGE
59 Mt Baimbridge Rd Hamilton, VIC 3300 Australia.
Email: [email protected]
​Phone: 03 55 722 788
ABN: 27 251 730 710

Picture
All images remain the property of Baimbridge College and are protected under copyright law. Artwork by Baimbridge College students.
  • Home
  • WELCOME
    • Leadership & Council
    • Child Safe School
    • Feedback & Complaints
    • Employment
    • School Policy
    • COMPASS
    • Sports Houses
    • Careers
    • School Reports
  • LEARNING
    • STUDENT PROGRAMS
    • WELLBEING
    • The Principal
    • Leadership Team
    • Year Level Co-ordinators
    • Student Representative Council (SRC)
  • Enrolment
    • Year 7 2026
    • Welcome
    • BYOD Program
    • Choosing a school
    • Countdown to Secondary School
    • Information Books
    • BOOKLISTS >
      • YEAR 7
      • YEAR 8
      • YEAR 9
      • YEAR 10
      • VCE / VCE VM / VPC
    • Bus Network >
      • Conveyance Allowance
    • CSEF FUNDING
    • Payments >
      • Parent Payment Policy
      • Starting Out Costs
    • Scholarships
    • School Books
    • Transition/Orientation
    • Uniform >
      • State Schools Relief Uniform Pack
  • NEWS
    • Newsletter
    • Archived >
      • 2018 Issues
      • 2017 Issues
      • 2016 Issues
      • 2015 Issues
      • 2014 Issues
      • 2013 Issues
      • 2012 Issues
  • COMMUNITY
    • Alumni / Reunions >
      • Reunions
  • Contact
  • HDSC
    • About us
    • 2026 Enrolment
    • Contact
    • Courses
    • Hiring Facilities
  • 2025 TOURS
    • 2025 School Tours
    • Why Tour?